Refund Policy

Last updated: January 1, 2026

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied with Picify for any reason, contact us within 7 days of your purchase for a full refund.

How to Request a Refund

To request a refund:

  1. Email us at support@picify.co
  2. Include your account email and order number
  3. Let us know why you're requesting a refund (optional, but helps us improve)

Refunds are typically processed within 5-10 business days.

Lifetime Plans

Lifetime plans are eligible for refunds within 7 days of purchase. After 7 days, lifetime plans are non-refundable as they provide perpetual access to the product.

AI Credits

Pro plan includes 6 months of access to a shared AI credits pool valued at $10,000. Please note the following regarding AI credits:

  • AI credits that have been consumed are non-refundable
  • The shared credit pool is available for 6 months from your purchase date, or until the pool is exhausted, whichever comes first
  • After the 6-month period or pool exhaustion, you will need to provide your own API keys (BYOK) to continue using AI features
  • Refund requests within the 7-day window will be processed regardless of AI credit usage, but we reserve the right to deduct the value of consumed credits from excessive usage
  • Non-AI features of your plan remain fully accessible and are not affected by AI credit availability

Boilerplate/Source Code

Due to the nature of digital products, boilerplate and source code purchases are non-refundable once the code has been accessed or downloaded.

Exceptions

We reserve the right to refuse refunds in cases of abuse, fraud, or violation of our Terms of Service.

Questions?

If you have questions about our refund policy, please contact us at support@picify.co.